PetPlan Pet Insurance Review

About Pet Plan Insurance

Pet Plan was founded in the UK and has expanded to become the the largest pet insurance company in the world.  Pet Plan has great relationship with veterinary clinics and is typically the recommended pet insurer due to their in-depth coverage.

PetPlan offers 4 plans, Essential, Classic 1, Classic 2 and Ultimate.

In June 2016, Petplan was subject to an ASIC fine for misleading advertising. Petplan had been advertising 100% rebates on vet bills, while failing to adequately disclose that this amount excludes the excess amount, which can grow to 35% of the claim for pets over 10 years of age. Petplan refund $231,000 to 740 customers and has updated its advertising reflect clearly the excess amount.

Basic: Pet Plan Essential Insurance Cover

Petplan's Essential coverage provides pet owners reassurance for the help with cost of treatment for accidents and illness over a 12 month period.  The yearly annual benefit is up to $7,000, including up to $1,000 for boarding fees, $1,500 Advertising & Rewards for your missing pet and $500 emergency repatriation.  The excess ranges from $150 per claim for pets up to 7 years old.  If your pet is older than 7 years of age, excess can increase by up to $30 – $40.

Standard: Petplan Classic 1 and 2 Insurance Cover

The Classic 1 and 2, are quite similar in terms of coverage as they both provide comprehensive plans for a pet owners piece of mind.  With this policy it is also possible to continue to claim for treatment of ongoing illnesses or injuries even if it's for life.  The benefits are similar to the essential plan.

Classic 1 and 2, offers an annual limit of $10,000 and $15,000 respectively.

Comprehensive: Petplan Ultimate Insurance Cover

Petplan's ultimate cover provides comprehensive first class protection for your pet.  the annual benefit increases to $20,000 with additional benefits such as death from illness increasing to $2,000, advertising & reward to $2,000, quarantine expenses of up to $2,000 and more.

This level of cover is the best of the best, and can cost up to $120 per month.  It suits pets with a poor medical history where there are multiple annual visits to the vet.

  • Accidental + Illness coverage on all plans
  • Up to $20,000 in annual benefits for the ultimate cover
  • Option for dental care coverage
  • No age limit on their basic plan so you could cover pets above 9 years old
  • multi pet discount of up to 10%
  • Provide Advertisement & Reward for missing pets and also coverage if your pet is never found
  • % of Eligible vet bill reimbursed depreciates as your pets get older to 65% (from 80%)
  • High Premiums per month

Compare Petplan's basic, standard and comprehensive plans

 12 Month EssentialClassic 1Classic 2Ultimate
Age eligibility8 weeks and aboveMinimum aged 8 weeksMinimum aged 8Minimum aged 8
Annual Benefit Limit$7,000$10,000$15,000$20,000
% Cover on eligible vet bills80%80%80%80%
Excess$150(Up to 7 years inc)
$150+20%(8+ years)
$150+35%(10+ years)
$150(Up to 7 years inc)
$150+20%(8+ years)
$150+35%(10+ years)
$150(Up to 7 years inc)
$150+20%(8+ years)
$150+35%(10+ years)
$150(Up to 7 years inc)
$150+20%(8+ years)
$150+35%(10+ years)
Consultations and Visits$300 Annual Limit$300 Annual Limit$300 Annual Limit$300 Annual Limit
Cover Accidental InjuryYes OptionYes OptionYes OptionYes Option
Cover IllnessesYes OptionYes OptionYes OptionYes Option
Routine Care CoverNo OptionNo OptionNo OptionYes Option
Routine Care Cover Limit$0$0$0Yes Option
Tick Paralysis - Annual BenefitYes OptionYes OptionYes OptionYes Option
Emergency Boarding Fees - up to $20 per day$500$500$1,000$1,000
Lifetime Cover - Renewal GuaranteedNo OptionYes OptionYes OptionYes Option
Cooling Off Period21 Days21 Days21 Days21 Days
Cancer TreatmentYes OptionYes OptionYes OptionYes Option
Skin Conditions e.g. allergiesYes OptionYes OptionYes OptionYes Option
After-hours emergency visitsYes OptionYes OptionYes OptionYes Option
Specialist CareYes OptionYes OptionYes OptionYes Option
Laboratory and diagnostic testsYes OptionYes OptionYes OptionYes Option
HospitalisationYes OptionYes OptionYes OptionYes Option
RadiologyYes OptionYes OptionYes OptionYes Option
Medicines & drugsYes OptionYes OptionYes OptionYes Option
SurgeryYes OptionYes OptionYes OptionYes Option
Cruciate Ligament Conditions$2,600 Annual Limit$2,600 Annual Limit$2,600 Annual Limit$2,600 Annual Limit
Hereditary and congenital conditionsNo OptionYes OptionYes OptionYes Option
VaccinationsNo OptionNo Option$50$50
DesexingNo OptionNo Option$50$50
Overseas Pet Travel InsuranceYes OptionYes OptionYes OptionYes Option
Dental CoverageYes OptionYes OptionYes OptionYes Option
Waiting period for illness conditionsNo waiting period for Accidental Cover30 Days for illness condition30 Days for illness condition30 Days for illness condition
Waiting period for cruciate6 months6 months6 months6 months
Special OffersN/AN/AN/AN/A
Multi-Pet DiscountYes OptionYes OptionYes OptionYes Option

Like any insurance policy, there are exclusions which you must carefully read through. Product Disclosure Statement here.

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